Claims performance and incidence statistics
Under section 69 of the Safety, Rehabilitation and Compensation Act 1988, Comcare has a function to conduct and promote research into, and publish material relating to, the rehabilitation of employees and the incidence and prevention of injury to employees.
Under section 69 of the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), Comcare has a function to conduct and promote research into, and publish material relating to, the rehabilitation of employees and the incidence and prevention of injury to employees.
Comcare publishes scheme-level data, trends and analysis through the The Comcare Scheme webpage.
The data on this page provides entity-level data across four indicators, allowing comparison across entities in the Comcare scheme.
Notes on the use of the tables
- General caution should be taken when using these data to assess the relative performance of employers, as outcomes in a single year may be influenced by a number of unique factors.
- Comparisons across multiple years may be affected by changes in the nature of an employer's work and workforce, as well as variation due to small numbers.
- If these data are used in conjunction with agency premium rates, it should be noted that premium rates are also influenced by other factors, such as the duration of incapacity and the cost of medical and rehabilitation services.
- Data may vary from other publications, such as the Comcare and Commission Annual Reports, the Comcare Scheme Workers' Compensation Statistics publication, and the Scheme Performance webpage, due to data maturation and differences in extraction dates.
Notes on reading the tables
- For the purposes of these tables, premium payers are Commonwealth government agencies and statutory authorities, excluding members of the Australian Defence Force. Self-insured licensees are the Australian Capital Territory Government and national employers that have been granted a workers' compensation self-insurance licence by the Safety, Rehabilitation and Compensation Commission.
- Employers are scheme entities that were members of the Comcare scheme as at 30 June 2026. Where an organisation was affected by Machinery of Government changes during the periods covered by these data, claims performance has been attributed to the entity's functions and responsibilities as at 30 June 2026.
- Incidence of claims lodged is the number of claims lodged by employees per 1,000 full-time equivalent employees.
- Incidence of accepted claims is the number of claims with an initial determination (whether accepted or rejected) made during the reporting period, expressed per 1,000 full-time equivalent employees.
- Incidence of serious claims is the number of claims initially determined during the reporting period that resulted in one week or more of lost time, expressed per 1,000 full-time equivalent employees.
- Median lost time (weeks) is the midpoint of recorded incapacity weeks for accepted claims that resulted in one week or more of lost time.
- Claims data includes claims within the reporting period and excludes deleted and takeover claims.
Symbols and abbreviations
- N.P. = Not published. There were insufficient accepted claims with lost time (fewer than 5) to derive a robust median.
- N/A = Not applicable. There were no relevant claims during the reporting period.
Scheme claim performance
Scheme claim performance for different sectors
Scheme Measure 2023–24 2024–25 2025–26 FTE 480,123 499,904 497,211 Claims lodged (per 1,000 FTE) 14 13.4 14.4 Claims accepted (per 1,000 FTE) 10.2 9.6 9.9 Reached 1 week lost time (per 1,000 FTE) 6.1 6.1 6.7 Median incapacity weeks 6.6 7.3 8.1 Note: Incidence rates are expressed per 1,000 full-time equivalent (FTE) employees.
Premium payers Measure 2023–24 2024–25 2025–26 FTE 219,330 236,342 235,192 Claims lodged (per 1,000 FTE) 8.0 7.4 8.5 Claims accepted (per 1,000 FTE) 4.9 4.5 5.0 Reached 1 week lost time (per 1,000 FTE) 3.1 3.2 3.5 Median incapacity weeks 13.2 14.5 17.3 Note: Incidence rates are expressed per 1,000 full-time equivalent (FTE) employees.
Licensees Measure 2023–24 2024–25 2025–26 FTE 260,793 263,562 262,019 Claims lodged (per 1,000 FTE) 19.1 18.8 19.8 Claims accepted (per 1,000 FTE) 14.7 14.1 14.3 Reached 1 week lost time (per 1,000 FTE) 8.6 8.7 9.5 Median incapacity weeks 5.8 6.2 6.9 Note: Incidence rates are expressed per 1,000 full-time equivalent (FTE) employees.
Claims incidence
Employers with 5,000 or more FTE
Australian Government Premium Payers
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAustralian Federal Police 2023–24 7,528 30.6 21.8 15.5 18.1 Australian Federal Police 2024–25 7,646 22.6 18.0 13.9 21.3 Australian Federal Police 2025–26 7,800 29.4 23.6 11.8 19.1 Australian Taxation Office 2023–24 19,442 3.6 0.8 0.5 4.0 Australian Taxation Office 2024–25 19,741 3.0 0.6 1.0 4.7 Australian Taxation Office 2025–26 19,762 2.9 0.6 0.6 7.1 Commonwealth Scientific and Industrial Research Organisation 2023–24 7,279 4.5 2.6 1.8 5.9 Commonwealth Scientific and Industrial Research Organisation 2024–25 7,114 5.3 3.5 2.4 7.5 Commonwealth Scientific and Industrial Research Organisation 2025–26 6,929 5.2 3.6 1.6 6.2 Department of Agriculture, Fisheries and Forestry 2023–24 5,086 8.3 5.1 3.5 7.9 Department of Agriculture, Fisheries and Forestry 2024–25 5,886 9.5 5.4 3.7 10.4 Department of Agriculture, Fisheries and Forestry 2025–26 6,373 10.0 5.3 4.4 10.7 Department of Climate Change, Energy, the Environment and Water 2023–24 4,715 10.6 6.8 4.5 17.4 Department of Climate Change, Energy, the Environment and Water 2024–25 4,832 9.3 7.2 4.3 25.6 Department of Climate Change, Energy, the Environment and Water 2025–26 5,076 8.3 5.3 4.3 28.5 Department of Defence 2023–24 18,789 9.4 6.8 3.4 12.5 Department of Defence 2024–25 19,651 9.8 6.3 3.1 8.0 Department of Defence 2025–26 19,393 13.4 8.5 5.9 16.4 Department of Foreign Affairs and Trade 2023–24 4,824 6.2 4.8 2.7 12.8 Department of Foreign Affairs and Trade 2024–25 4,906 5.1 3.7 2.6 11.2 Department of Foreign Affairs and Trade 2025–26 5,153 4.5 2.5 2.1 40.2 Department of Health, Disability and Ageing 2023–24 6,171 4.1 2.3 1.5 13.6 Department of Health, Disability and Ageing 2024–25 7,050 4.0 2.0 1.6 29.6 Department of Health, Disability and Ageing 2025–26 6,606 4.8 2.1 2.0 10.9 Department of Home Affairs 2023–24 14,513 10.2 6.7 5.2 17.1 Department of Home Affairs 2024–25 15,065 9.4 6.4 4.6 18.6 Department of Home Affairs 2025–26 15,166 7.1 5.3 4.9 20.2 National Disability Insurance Agency 2023–24 6,402 5.6 2.3 1.7 38.4 National Disability Insurance Agency 2024–25 10,169 4.7 2.7 2.1 25.4 National Disability Insurance Agency 2025–26 10,022 6.6 3.1 3.1 33.9 Services Australia 2023–24 28,810 7.8 3.8 3.3 17.0 Services Australia 2024–25 31,442 6.9 2.8 2.8 9.2 Services Australia 2025–26 29,612 9.8 3.4 3.4 9.2 Self-insured licensees
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAustralia and New Zealand Banking Group 2023–24 18,319 2.5 1.0 0.5 13.8 Australia and New Zealand Banking Group 2024–25 18,434 3.0 1.6 0.9 10.2 Australia and New Zealand Banking Group 2025–26 18,440 3.3 1.1 0.8 8.4 ACT Government 2023–24 28,620 23.6 19.1 12.1 7.1 ACT Government 2024–25 29,783 22.7 18.7 12.7 9.3 ACT Government 2025–26 30,979 23.9 19.1 14.9 11.8 Australian Postal Corporation 2023–24 26,460 70.7 59.0 35.1 5.6 Australian Postal Corporation 2024–25 27,230 67.6 54.8 32.6 6.1 Australian Postal Corporation 2025–26 26,147 73.3 57.5 38.5 6.4 Cleanaway Operations Pty Ltd 2023–24 8,467 25.5 20.1 15.6 5.7 Cleanaway Operations Pty Ltd 2024–25 9,123 28.4 19.1 12.9 6.2 Cleanaway Operations Pty Ltd 2025–26 9,348 22.8 15.2 12.0 5.8 Commonwealth Bank of Australia 2023–24 33,246 3.4 1.7 1.0 16.0 Commonwealth Bank of Australia 2024–25 34,384 3.3 1.2 0.6 12.8 Commonwealth Bank of Australia 2025–26 34,384 3.2 1.5 0.9 8.1 FedEx Express Australia Pty Ltd 2023–24 5,390 44.3 35.8 15.2 5.6 FedEx Express Australia Pty Ltd 2024–25 5,267 43.7 31.3 16.5 5.1 FedEx Express Australia Pty Ltd 2025–26 5,192 46.8 33.1 14.6 6.6 John Holland Group Pty Ltd 2023–24 4,105 10.2 8.5 0.5 N.P. John Holland Group Pty Ltd 2024–25 4,209 5.9 4.0 1.4 1.5 John Holland Group Pty Ltd 2025–26 5,177 7.0 5.6 1.0 1.8 Linfox Australia Pty Ltd 2023–24 5,837 14.2 4.8 3.3 8.6 Linfox Australia Pty Ltd 2024–25 5,954 9.9 3.0 2.2 10.9 Linfox Australia Pty Ltd 2025–26 5,641 12.6 4.1 2.8 3.9 National Australia Bank Limited 2023–24 27,639 2.7 1.4 1.1 7.6 National Australia Bank Limited 2024–25 27,183 3.2 1.4 1.0 8.4 National Australia Bank Limited 2025–26 27,247 3.0 1.2 0.6 9.1 Optus Administration Pty Limited 2023–24 6,101 5.7 4.1 2.3 10.0 Optus Administration Pty Limited 2024–25 6,249 3.5 2.2 1.1 8.0 Optus Administration Pty Limited 2025–26 5,401 6.9 2.6 0.9 28.6 Ramsay Health Care Australia Pty Limited 2023–24 20,254 14.3 11.6 9.5 5.8 Ramsay Health Care Australia Pty Limited 2024–25 20,308 17.2 13.2 10.8 6.1 Ramsay Health Care Australia Pty Limited 2025–26 20,967 18.2 13.0 10.9 6.2 Telstra Limited 2023–24 21,382 5.9 4.2 2.2 5.0 Telstra Limited 2024–25 20,047 5.8 4.1 1.9 6.7 Telstra Limited 2025–26 18,558 8.8 5.9 2.5 9.6 Virgin Australia Airlines Pty Ltd 2023–24 6,473 32.3 27.8 18.2 5.3 Virgin Australia Airlines Pty Ltd 2024–25 6,649 32.0 26.5 20.2 3.4 Virgin Australia Airlines Pty Ltd 2025–26 7,224 31.1 25.6 18.0 4.5 Wilson Security Pty Ltd 2023–24 5,675 12.3 6.0 4.6 3.9 Wilson Security Pty Ltd 2024–25 5,815 12.0 7.1 5.7 7.9 Wilson Security Pty Ltd 2025–26 5,659 12.7 7.8 6.2 5.4 Notes
- Claims lodged, claims accepted and reached 1 week lost time are expressed as incidence per 1,000 FTE employees.
- Median incapacity weeks are expressed in weeks.
- N.P. = Not published due to insufficient accepted claims with lost time (fewer than 5) to derive a robust median.
Employers with between 1000 and 4999 FTE
Australian Government Premium Payers
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAged Care Quality and Safety Commission 2023–24 1,439 4.9 2.8 2.8 N.P. Aged Care Quality and Safety Commission 2024–25 1,711 10.5 5.8 4.7 12.1 Aged Care Quality and Safety Commission 2025–26 1,918 6.8 2.1 2.1 56.8 Airservices Australia 2023–24 3,650 27.1 21.9 4.9 9.1 Airservices Australia 2024–25 3,701 26.5 18.6 11.3 13.7 Airservices Australia 2025–26 3,997 20.0 16.8 6.8 21.2 Attorney-General's Department 2023–24 2,185 2.7 0.9 0.5 N.P. Attorney-General's Department 2024–25 2,186 1.4 0.9 0.5 N/A Attorney-General's Department 2025–26 2,058 1.5 0.5 0.5 N.P. Australian Broadcasting Corporation 2023–24 4,293 5.6 3.5 2.3 10.4 Australian Broadcasting Corporation 2024–25 4,378 5.3 3.7 3.9 10.8 Australian Broadcasting Corporation 2025–26 4,375 7.1 3.0 3.4 9.9 Australian Bureau of Statistics 2023–24 3,249 7.7 4.6 3.7 5.7 Australian Bureau of Statistics 2024–25 3,450 3.5 2.3 3.2 16.3 Australian Bureau of Statistics 2025–26 3,874 3.9 3.1 1.8 5.2 Australian Competition and Consumer Commission 2023–24 1,511 1.3 1.3 0.7 N/A Australian Competition and Consumer Commission 2024–25 1,704 1.2 0.6 N/A N/A Australian Competition and Consumer Commission 2025–26 1,602 3.1 1.9 1.9 N.P. Australian Electoral Commission 2023–24 2,932 4.8 2.0 1.7 N.P. Australian Electoral Commission 2024–25 3,155 7.9 3.8 0.3 12.4 Australian Electoral Commission 2025–26 1,352 11.8 8.9 6.7 5.9 Australian Nuclear Science and Technology Organisation 2023–24 1,443 11.8 7.6 4.9 3.0 Australian Nuclear Science and Technology Organisation 2024–25 1,493 8.7 4.0 2.0 N.P. Australian Nuclear Science and Technology Organisation 2025–26 1,479 12.8 7.4 7.4 3.8 Australian Rail Track Corporation Ltd 2023–24 2,200 4.5 2.3 0.9 N.P. Australian Rail Track Corporation Ltd 2024–25 1,650 6.1 3.0 1.2 N.P. Australian Rail Track Corporation Ltd 2025–26 1,850 9.7 5.9 2.7 4.0 Australian Securities and Investments Commission 2023–24 1,676 1.2 1.2 0.6 N/A Australian Securities and Investments Commission 2024–25 1,994 3.0 2.0 2.5 N.P. Australian Securities and Investments Commission 2025–26 2,555 4.3 2.3 0.4 N.P. Australian Signals Directorate 2023–24 3,539 1.7 1.1 0.3 N.P. Australian Signals Directorate 2024–25 3,836 3.9 2.1 0.5 N.P. Australian Signals Directorate 2025–26 3,813 2.9 1.3 1.3 14.0 Bureau of Meteorology 2023–24 1,722 8.1 5.2 1.7 N.P. Bureau of Meteorology 2024–25 1,766 4.0 3.4 0.6 N.P. Bureau of Meteorology 2025–26 1,802 3.3 2.8 2.2 N.P. Department of Education 2023–24 1,507 3.3 2.0 4.6 N.P. Department of Education 2024–25 1,633 3.1 1.8 1.2 N.P. Department of Education 2025–26 1,613 2.5 N/A 0.6 N.P. Department of Employment and Workplace Relations 2023–24 3,644 3.6 2.2 2.2 9.1 Department of Employment and Workplace Relations 2024–25 4,230 5.9 3.1 2.1 11.4 Department of Employment and Workplace Relations 2025–26 4,084 5.4 3.7 3.4 35.7 Department of Finance 2023–24 3,525 4.5 3.1 1.1 N.P. Department of Finance 2024–25 1,862 8.1 4.3 4.8 20.1 Department of Finance 2025–26 1,855 7.0 4.3 2.2 25.8 Australian Government Premium Payers (continued)
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksDepartment of Industry, Science and Resources 2023–24 3,203 4.7 2.8 1.6 10.3 Department of Industry, Science and Resources 2024–25 3,489 3.7 2.9 1.7 31.6 Department of Industry, Science and Resources 2025–26 3,323 4.2 3.0 2.7 25.7 Department of Parliamentary Services 2023–24 1,052 15.2 9.5 4.8 4.9 Department of Parliamentary Services 2024–25 1,061 15.1 13.2 8.5 11.5 Department of Parliamentary Services 2025–26 1,017 9.8 7.9 7.9 11.5 Department of Social Services 2023–24 2,836 4.2 2.1 1.8 N.P. Department of Social Services 2024–25 3,340 6.9 2.4 3.3 12.2 Department of Social Services 2025–26 2,619 5.3 5.0 5.0 31.2 Department of the Prime Minister and Cabinet 2023–24 1,234 2.4 1.6 N/A N/A Department of the Prime Minister and Cabinet 2024–25 1,234 2.4 N/A 0.8 N.P. Department of the Prime Minister and Cabinet 2025–26 1,102 9.1 7.3 4.5 20.6 Department of the Treasury 2023–24 1,538 3.9 2.0 0.7 N.P. Department of the Treasury 2024–25 1,720 1.2 0.6 N/A N/A Department of the Treasury 2025–26 1,526 5.2 2.0 0.7 N/A Department of Veterans' Affairs 2023–24 3,299 10.6 4.5 3.3 25.2 Department of Veterans' Affairs 2024–25 3,680 7.1 1.9 2.4 44.5 Department of Veterans' Affairs 2025–26 3,490 12.9 4.0 2.3 15.4 Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts 2023–24 2,014 15.4 9.4 2.0 N.P. Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts 2024–25 2,362 13.1 9.3 2.1 22.0 Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts 2025–26 2,382 10.1 7.1 2.5 18.2 Federal Court Statutory Agency 2023–24 1,406 1.4 N/A N/A N/A Federal Court Statutory Agency 2024–25 1,544 5.2 3.2 1.3 N.P. Federal Court Statutory Agency 2025–26 1,628 2.5 0.6 0.6 N.P. Hearing Australia 2023–24 1,199 5.8 4.2 4.2 8.8 Hearing Australia 2024–25 1,153 4.3 3.5 1.7 8.8 Hearing Australia 2025–26 1,138 3.5 2.6 3.5 N.P. IP Australia 2023–24 1,105 6.3 2.7 N/A N/A IP Australia 2024–25 1,113 4.5 0.9 2.7 N.P. IP Australia 2025–26 1,100 2.7 N/A 0.9 N/A National Indigenous Australians Agency 2023–24 1,428 4.9 2.1 2.1 N.P. National Indigenous Australians Agency 2024–25 1,359 2.9 0.7 0.7 N.P. National Indigenous Australians Agency 2025–26 1,432 11.9 4.9 4.9 N.P. NBN Co Limited 2023–24 4,423 3.2 1.8 0.2 N.P. NBN Co Limited 2024–25 4,371 5.0 3.4 1.1 N.P. NBN Co Limited 2025–26 4,279 5.8 3.3 0.7 N.P. Parliamentary Workplace Support Service 2023–24 2 7000.0 6000.0 4000.0 20.0 Parliamentary Workplace Support Service 2024–25 2,055 3.9 3.9 5.8 31.1 Parliamentary Workplace Support Service 2025–26 1,869 11.8 5.9 2.7 26.6 Snowy Hydro Limited 2023–24 764 9.2 9.2 1.3 N.P. Snowy Hydro Limited 2024–25 936 6.4 5.3 N/A N/A Snowy Hydro Limited 2025–26 1,029 13.6 11.7 1.9 N.P. Special Broadcasting Service 2023–24 1,337 3.7 1.5 1.5 N/A Special Broadcasting Service 2024–25 1,328 6.8 3.8 2.3 N.P. Special Broadcasting Service 2025–26 1,321 3.0 2.3 3.0 N.P. Self-insured Licensees
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAustralian National University 2023–24 4,257 6.3 3.5 1.9 7.1 Australian National University 2024–25 4,647 7.3 5.2 2.8 8.9 Australian National University 2025–26 4,250 8.5 4.9 3.5 8.1 Bevchain Pty Limited 2023–24 1,029 22.4 3.9 3.9 N.P. Bevchain Pty Limited 2024–25 1,029 18.5 1.9 1.0 N.P. Bevchain Pty Limited 2025–26 1,094 12.8 2.7 2.7 N.P. Border Express Pty Ltd 2023–24 1,160 20.7 14.7 6.9 3.0 Border Express Pty Ltd 2024–25 1,200 23.3 14.2 8.3 2.5 Border Express Pty Ltd 2025–26 1,152 40.8 34.7 21.7 5.0 BWA Group Services Pty Ltd 2023–24 3,035 2.3 0.7 N/A N.P. BWA Group Services Pty Ltd 2024–25 2,460 5.7 1.6 0.8 N/A BWA Group Services Pty Ltd 2025–26 2,460 2.8 1.2 0.8 N.P. CSL Limited 2023–24 2,741 2.9 0.4 N/A N/A CSL Limited 2024–25 3,058 2.9 1.0 0.3 N.P. CSL Limited 2025–26 2,495 2.8 1.6 1.2 N.P. DHL Express (Australia) Pty Ltd 2023–24 1,353 20.7 11.1 5.2 4.9 DHL Express (Australia) Pty Ltd 2024–25 1,353 13.3 8.9 5.2 4.0 DHL Express (Australia) Pty Ltd 2025–26 1,353 22.9 14.8 8.1 2.2 DHL Supply Chain (Australia) Pty Ltd 2023–24 4,864 12.5 7.0 2.5 4.1 DHL Supply Chain (Australia) Pty Ltd 2024–25 4,864 15.8 8.0 3.5 4.7 DHL Supply Chain (Australia) Pty Ltd 2025–26 4,032 23.1 11.2 5.0 4.6 John Holland Pty Ltd 2023–24 1,266 89.3 82.1 18.2 3.4 John Holland Pty Ltd 2024–25 1,010 129.7 128.7 21.8 2.2 John Holland Pty Ltd 2025–26 1,367 84.1 73.2 21.2 8.4 Self-insured Licensees (continued)
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksK&S Freighters Pty Limited 2023–24 1,828 29.0 21.3 13.1 1.9 K&S Freighters Pty Limited 2024–25 1,650 28.5 20.6 15.8 2.9 K&S Freighters Pty Limited 2025–26 1,500 34.0 24.7 16.7 4.3 Linfox Armaguard Pty Ltd 2023–24 1,561 14.7 6.4 6.4 6.1 Linfox Armaguard Pty Ltd 2024–25 1,561 12.8 4.5 5.1 4.1 Linfox Armaguard Pty Ltd 2025–26 1,574 15.2 3.2 2.5 6.5 Medibank Private Limited 2023–24 2,189 5.5 2.7 N/A 5.0 Medibank Private Limited 2024–25 2,357 5.9 1.3 1.3 N.P. Medibank Private Limited 2025–26 2,530 3.2 1.2 0.8 N.P. Pacific National Services Pty Ltd 2023–24 2,684 22.0 15.6 6.3 4.2 Pacific National Services Pty Ltd 2024–25 2,684 21.6 16.0 8.2 5.1 Pacific National Services Pty Ltd 2025–26 2,684 16.8 13.8 8.6 9.7 Reserve Bank of Australia 2023–24 1,575 3.8 2.5 N/A N.P. Reserve Bank of Australia 2024–25 1,990 2.5 0.5 N/A N/A Reserve Bank of Australia 2025–26 2,156 5.6 0.9 N/A N/A Ron Finemore Transport Services Pty Limited 2023–24 1,411 30.5 20.6 15.6 4.0 Ron Finemore Transport Services Pty Limited 2024–25 1,415 21.9 22.6 19.1 3.3 Ron Finemore Transport Services Pty Limited 2025–26 1,429 25.9 16.8 11.2 4.1 Star Track Express Pty Limited 2023–24 4,328 38.8 31.4 18.0 6.3 Star Track Express Pty Limited 2024–25 3,808 52.8 42.0 28.9 6.5 Star Track Express Pty Limited 2025–26 4,047 39.0 30.4 20.0 6.2 Telstra Corporation Limited 2023–24 1,119 88.5 61.7 5.4 8.5 Telstra Corporation Limited 2024–25 1,186 35.4 19.4 8.4 6.5 Telstra Corporation Limited 2025–26 1,193 42.7 16.8 4.2 N.P. Thales Australia Limited 2023–24 3,810 10.8 8.7 4.5 6.2 Thales Australia Limited 2024–25 3,664 10.1 7.1 2.5 3.1 Thales Australia Limited 2025–26 3,656 9.3 5.5 3.6 7.0
Employers with between 500 and 999 FTE
Australian Government Premium Payers
Employer Year FT E Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAdministrative Appeals Tribunal 2023–24 789 8.9 8.9 3.8 N.P. Administrative Appeals Tribunal 2024–25 881 3.4 2.3 4.5 N.P. Administrative Appeals Tribunal 2025–26 864 11.6 4.6 5.8 N.P. Australian Communications and Media Authority 2023–24 552 10.9 9.1 N/A N/A Australian Communications and Media Authority 2024–25 626 1.6 N/A 4.8 N.P. Australian Communications and Media Authority 2025–26 696 7.2 5.7 2.9 N.P. Australian Criminal Intelligence Commission 2023–24 838 6.0 1.2 1.2 N/A Australian Criminal Intelligence Commission 2024–25 897 1.1 3.3 5.6 N.P. Australian Criminal Intelligence Commission 2025–26 917 7.6 2.2 2.2 N.P. Australian Digital Health Agency 2023–24 453 N/A N/A 2.2 N.P. Australian Digital Health Agency 2024–25 613 8.2 3.3 3.3 N.P. Australian Digital Health Agency 2025–26 610 13.1 6.6 6.6 44.1 Australian Institute of Health and Welfare 2023–24 543 3.7 1.8 N/A N/A Australian Institute of Health and Welfare 2024–25 589 3.4 N/A 1.7 N/A Australian Institute of Health and Welfare 2025–26 624 4.8 1.6 1.6 N.P. Australian Prudential Regulation Authority 2023–24 846 4.7 3.5 N/A N/A Australian Prudential Regulation Authority 2024–25 825 1.2 N/A N/A N/A Australian Prudential Regulation Authority 2025–26 907 4.4 2.2 N/A N/A Australian Sports Commission 2023–24 525 9.5 N/A 1.9 N/A Australian Sports Commission 2024–25 545 7.3 5.5 5.5 N.P. Australian Sports Commission 2025–26 545 11.0 7.3 3.7 N.P. Australian Submarine Agency 2023–24 515 N/A N/A N/A N/A Australian Submarine Agency 2024–25 636 7.9 4.7 1.6 N.P. Australian Submarine Agency 2025–26 995 5.0 3.0 2.0 N.P. Australian Trade and Investment Commission 2023–24 650 4.6 3.1 N/A N.P. Australian Trade and Investment Commission 2024–25 672 3.0 1.5 1.5 N/A Australian Trade and Investment Commission 2025–26 702 1.4 N/A 1.4 N/A Australian Transaction Reports and Analysis Centre 2023–24 497 4.0 N/A N/A N/A Australian Transaction Reports and Analysis Centre 2024–25 624 3.2 1.6 N/A N/A Australian Transaction Reports and Analysis Centre 2025–26 787 2.5 2.5 2.5 N.P. Civil Aviation Safety Authority 2023–24 818 8.6 3.7 3.7 N.P. Civil Aviation Safety Authority 2024–25 824 9.7 4.9 3.6 N.P. Civil Aviation Safety Authority 2025–26 832 8.4 4.8 4.8 N.P. Comcare 2023–24 657 18.3 15.2 15.2 8.9 Comcare 2024–25 698 12.9 7.2 5.7 7.4 Comcare 2025–26 699 17.2 10.0 5.7 21.6 Commonwealth Superannuation Corporation 2023–24 510 5.9 3.9 2.0 N.P. Commonwealth Superannuation Corporation 2024–25 525 3.8 1.9 1.9 N.P. Commonwealth Superannuation Corporation 2025–26 619 6.5 4.8 6.5 N.P. Defence Housing Australia 2023–24 566 3.5 3.5 3.5 N.P. Defence Housing Australia 2024–25 644 6.2 4.7 3.1 N.P. Defence Housing Australia 2025–26 592 13.5 5.1 3.4 N.P. Fair Work Ombudsman 2023–24 906 5.5 5.5 3.3 N.P. Fair Work Ombudsman 2024–25 944 5.3 1.1 1.1 N.P. Fair Work Ombudsman 2025–26 973 4.1 3.1 4.1 N.P. Geoscience Australia 2023–24 651 7.7 4.6 7.7 N.P. Geoscience Australia 2024–25 703 1.4 1.4 2.8 N.P. Geoscience Australia 2025–26 700 5.7 4.3 4.3 N.P. Inland Rail Pty Ltd 2023–24 69 14.5 N/A N/A N/A Inland Rail Pty Ltd 2024–25 510 N/A N/A N/A N/A Inland Rail Pty Ltd 2025–26 500 2.0 N/A N/A N/A NDIS Quality and Safeguards Commission 2023–24 703 12.8 11.4 7.1 29.3 NDIS Quality and Safeguards Commission 2024–25 926 18.4 5.4 4.3 N.P. NDIS Quality and Safeguards Commission 2025–26 926 11.9 8.6 9.7 29.5 Self-insured Licensees
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksVisionstream Pty Ltd 2023–24 748 21.4 18.7 8.0 2.5 Visionstream Pty Ltd 2024–25 950 14.7 11.6 8.4 3.6 Visionstream Pty Ltd 2025–26 566 30.0 14.1 7.1 7.0 Wilson Parking Australia 1992 Pty Ltd 2024–25 420 N/A N/A N/A N/A Wilson Parking Australia 1992 Pty Ltd 2025–26 618 8.1 4.9 1.6 N.P. Note: Wilson Parking Australia 1992 Pty Ltd licence commenced 1 December 2024.
Employers with under 500 FTE
Australian Government Premium Payers
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAustralian Government Premium Payers with under 500 FTE 2023–24 16,389 7.7 4.8 2.7 10.5 Australian Government Premium Payers with under 500 FTE 2024–25 17,604 9.9 7.1 4.1 16.2 Australian Government Premium Payers with under 500 FTE 2025–26 18,921 8.7 5.8 3.3 27.4 Self-insured Licensees
Employer Year FTE Claims lodged Claims accepted Reached
1 week
lost timeMedian
incapacity
weeksAmplitel Pty Ltd 2023–24 126 N/A N/A N/A N/A Amplitel Pty Ltd 2024–25 127 N/A N/A N/A N/A Amplitel Pty Ltd 2025–26 131 N/A N/A N/A N/A Australian Air Express Pty Limited 2023–24 223 58.3 40.4 4.5 N.P. Australian Air Express Pty Limited 2024–25 223 44.8 31.4 31.4 19.3 Australian Air Express Pty Limited 2025–26 188 47.9 47.9 37.2 23.0 Bis Industries Limited 2023–24 335 98.5 92.5 56.7 14.8 Bis Industries Limited 2024–25 229 56.8 48.0 8.7 3.0 Bis Industries Limited 2025–26 209 43.1 38.3 23.9 2.7 Fleetmaster Services Pty Ltd 2023–24 383 28.7 18.3 15.7 3.1 Fleetmaster Services Pty Ltd 2024–25 390 28.2 20.5 17.9 4.2 Fleetmaster Services Pty Ltd 2025–26 390 28.2 30.8 28.2 4.3 John Holland Rail Pty Ltd 2023–24 50 N/A N/A N/A N/A John Holland Rail Pty Ltd 2024–25 46 21.7 21.7 N/A N/A John Holland Rail Pty Ltd 2025–26 55 N/A N/A N/A N/A Prosegur Australia Pty Limited 2023–24 651 29.2 18.4 10.8 5.8 Prosegur Australia Pty Limited 2024–25 521 21.1 7.7 5.8 7.2 Prosegur Australia Pty Limited 2025–26 456 24.1 8.8 11.0 5.6 StarTrack Retail Pty Ltd 2023–24 99 30.3 20.2 10.1 N.P. StarTrack Retail Pty Ltd 2024–25 85 11.8 N/A N/A N.P. StarTrack Retail Pty Ltd 2025–26 70 14.3 14.3 N/A N/A