Measuring the movement of people between systems
By understanding how the systems work, sharing data and better practice, we can improve system design to achieve better alignment, outcomes and experiences.
This is a Collaborative Partnership Project.
Project update
This project commenced in November 2020 with the full report and snapshot delivered in March 2022.
Project overview
- This project surveyed participants accessing income support systems to understand their experience and map movement between systems.
- An Income Support Transition Model was developed to quantify movement between the major income support systems.
Project participants
Project lead
Comcare and Department of Social Services
Other organisations involved
- Department of Employment and Workplace Relations
- National Disability Insurance Agency
- EML
- Australasian Faculty of Occupational and Environmental Medicine
- Insurance Council of Australia
- Australian Council of Trade Unions
- Attorney General’s Department
- Department of Health
- National Mental Health Commission
- Monash University
- The University of Melbourne.
Findings and reports
- Measuring the movement of people between systems and findings to improve work and health outcomes full report (PDF, 1.4 MB)
- Measuring the movement of people between systems snapshot (PDF, 250.8 KB)
This project builds on previous research:
- The Cross Sector Project: Mapping Australian Systems of Income Support for People with Health-Related Work Incapacity research report (PDF, 1.4 MB)
- The Cross Sector Project research report snapshot (PDF, 303.2 KB)