Design and trial a transition support service for people moving between systems
This project trialled a 12-month Transition Support Pilot to test the delivery of an evidence-based service to support individuals exiting their current income and benefit support system.
This is a Collaborative Partnership Project.
Project update
The Supporting People Moving Between Systems Project Report was released in 2022.
Key findings
- 48% of participants reported a positive change to their general physical health and mental health.
- The timing of the service was identified as the most important component.
- 94% of participants required support to access health and community services.
- Almost all participants had a desire to be working, not just for the financial benefits but for the purpose that employment brings.
Project overview
- This project designed and delivered a new transition support service to assist at least 50 participants exiting the Victorian workers’ compensation scheme and potentially entering a new income support system. The service focused on supporting work participation, health and system navigation.
- The trial was evaluated by Monash University.
Project participants
Project lead
EML
Other organisations involved
- WorkSafe Victoria
- Monash University
- Department of Employment and Workplace Relations
- NDIA
- Australasian Faculty of Occupational and Environmental Medicine
- Insurance Council of Australia
- ACTU
- Department of Social Services
- Attorney General’s Department
- Department of Health and Aged Care
- National Mental Health Commission.
Findings and reports
- Supporting people moving between systems Full Report (PDF, 724.4 KB)
- Supporting people moving between systems Snapshot (PDF, 261.1 KB)
This project builds on previous research:
- The Cross Sector Project: Mapping Australian Systems of Income Support for People with Health-Related Work Incapacity research report (PDF, 1.4 MB)
- The Cross Sector Project research report snapshot (PDF, 303.2 KB)
- Employee Awareness and Empowerment Research report (PDF, 795.2 KB)
- Employee Awareness and Empowerment Research report snapshot (PDF, 82.3 KB)