Poor support
Having good support at work, including practical assistance and emotional support from managers and colleagues, helps people to complete tasks or jobs while maintaining their health and wellbeing.
When people feel supported at work they have lower stress, more job satisfaction and better performance.
Having high levels of support at work can help protect workers from the impact of psychosocial hazards at work. But poor or low levels of support can cause harm, particularly when combined with other psychosocial hazards.
Having poor support at work means workers don’t have enough practical assistance and/or emotional support from managers and colleagues, including training, tools and resources to perform their roles safely.
Poor support been identified as a hazard in the Model Code of Practice: Managing psychosocial hazards at work.
This guidance will help you meet your obligation under the Work Health and Safety Act 2011 and the Work Health and Safety Regulations 2011.
Resources on support
- Good Work Design: Supporting your team provides guidance for managers and supervisors
- Support from supervisors and/or co-workers regarding work-related stress tip sheet from SafeWork NSW suggests possible solutions for organisations and managers and supervisors
- Poor Support - Safe Work Australia
