Low job control
Low job control is when workers have little or no say over how or when their job is done.
Signs of low job control include:
- unnecessary or unreasonable levels of supervision and surveillance
- excessive responsibility but little authority or decision making power
- inflexible procedures that don’t allow people to use their skills and judgement.
Low job control becomes a hazard when workers have very low levels of control, over long periods or if it happens often.
Risk of harm to health increases when low levels of job control combine with other psychosocial hazards, such as high job demands and low support from co-workers or supervisors.
While low job control can cause harm, having high levels of job control – also known as agency or autonomy – can help protect workers from harm caused by exposure to other psychosocial hazards. For example, workers with high levels of control over when they do their work can choose to take breaks after performing highly demanding tasks, reducing stress and helping recovery.
Low job control has been identified as a hazard in the Managing Psychosocial Hazards at Work Code of Practice 2024.
This guidance will help you meet your obligation under the Work Health and Safety Act 2011 and the Work Health and Safety Regulations 2011.
Resources on low job control
- SafeWork NSW’s tip sheet on levels of control and work-related stress provides guidance on strategies to increase employee control.
- Comcare’s Good Work Design resources provide relevant guidance for managers and supervisors.
- Low job control - Safe Work Australia
