The government is now operating in accordance with the Guidance on Caretaker Conventions pending the outcome of the 2025 federal election.

If you disagree with a claim determination

What to do if you disagree with our decision on your claim.


You can ask for a review of a decision made about your claim.

You can apply to the Administrative Review Tribunal for an independent review of the decision about your claim.

Comcare
GPO Box 9905, Canberra, ACT 2601
1300 366 979 | www.comcare.gov.au

Date printed 15 Apr 2025

https://www.comcare.gov.au/claims/disagree-determination