Putting you first at the centre of what we do. Keeping you healthy and safe at work. Supporting you when you are harmed at work. Ensuring your scheme works and is sustainable.

Quick Links

Key tools:

• Directory of Approved Rehabilitation Providers
• Improving outcomes through rehabilitation management systems
• RCM Handbook

Reporting an injury or illness

• Employer responsibilities
• Incident notification

Early intervention

• Benefits of early intervention
• Identifying early warning signs
• Early intervention checklist

Return to work planning

• Steps in the return to work process
• Case management
• Rehabilitation assessment
• Return to work plan
• Suitable employment

Roles and responsibilities

Working with rehabilitation providers

• Employers - working with ARPs
• Rehabilitation providers - how to get approved and operate as an ARP

Monitoring performance

• Customer Information System (CIS)
• Key CIS injury management reports

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