- Promoting health and safety
Creating mentally healthy workplaces
- Why is work health important?
- Healthy worker
- Working together: Promoting mental health and wellbeing at work
- Mental Health and Wellbeing - Participating and thriving in our workplaces
- Supporting ability at work
- Supporting health, performance and productivity
- Flexible work
- Building a resilient workforce
- Health Benefits of Work Programme
- Roles and responsibilities
- Duty Holders
- Comcare research program
- Health and safety representatives
- Investing in Experience: Age diversity in the workplace
- Work Health and Safety campaign program
- Education & training
- Creating mentally healthy workplaces
- Preventing harm
- Managing risks in the workplace
- Managing hazards
- Early intervention
- Recovery and return to work
- Recovery and rehabilitation
- Returning to work
- Returning to independence
- Claims and benefits
- Roles and responsibilities - claims
- Can I claim?
- Lodging a claim
- Assessing a claim
- Medical treatment
- Benefits and entitlements
- Frequently asked questions
- Online claims policy manual (eCPM)
- Reconsiderations and reviews
- Active Management Model
- Customer Information System (CIS)
- Our fraud policy
- Case managers
- Medical practitioners
- Forms and publications
- The scheme
- Overview of the Comcare scheme
- The WHS Act
- The SRC Act
- The ARC Act
- Authorities we work with
- Employers in the Comcare scheme
- Work health and safety regulatory framework
- Work health and safety compliance and enforcement
- WHS enforcement
- Regulator Performance Framework
- Cost recovery
- About us
- Organisational structure
- Comcare 2015–16 Corporate Plan
- Useful links
- Contact us
- Access to information
- Public Interest Disclosures
- Comcare diversity programme
- News & media
2016 National WHS Forums
- Comcare National Conference
- Comcare Work Health and Safety Awards
- Rehabilitation Case Manager Forums
- 2015 Managing psychological injuries in the Comcare scheme
- 2015 Health and Safety Representative Forums
- 2014 Health and Safety Representative Forums
- 2014 National Conference
- 2013 National Conference
- 2014 Preventing psychological injury in changing workplaces forum
- 2013 Rehabilitation Case Manager Forum - May
- 2012 Comcare Asbestos Forum
- 2012 Rehabilitation Case Manager Forums - November
- 2012 National Conference
- 2012 Comcare Work Health and Safety Awards
- 2012 Rehabilitation Case Manager Forums - May
- 2011 National Conference
- Health and Safety Representative Forums Cairns/Townsville
- 2016 National WHS Forums
- How to apply
- Temporary employment register
- Graduate Program
- Indigenous Graduate Program
- What we offer
- Working at Comcare
Comcare is committed to the highest standards of privacy when collecting, storing, using and disclosing your personal information.
- Personal Information collection
- Personal information collected when visiting our websites
If you would like to request a copy in a different format to what is available for download (above), please refer to:
Your privacy is important to us. We are required to comply with the Privacy Act 1988 (the Privacy Act) when dealing with your personal information.
Comcare will take all reasonable steps to:
- comply with the requirements of the Privacy Act, including the Australian Privacy Principles (APPs)
- ensure all staff understand and comply with their privacy obligations
- respond to complaints promptly and with honesty
- maintain an effective working relationship with the Privacy Commissioner
Comcare is not likely to disclose personal information to a person who is not in Australia or an external Territory, unless the information relates to an incident, investigation, injury or illness sustained while overseas, or treatment provided by an overseas practitioner. If disclosure of personal information is made to an overseas recipient, Comcare will comply with APP 8.
For further information on the Privacy Act and the Australian Privacy Principles (APPs) contact the Office of the Australian Information Commissioner.
Personal information is defined in section 6 of the Privacy Act as information or an opinion about an identified individual, or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
Some examples of personal information include:
- names, addresses, phone numbers or email addresses
- medical certificates, clinical notes or medical reports
- pay slips and bank statements
- witness statements
We may collect personal information directly from an individual in a range of circumstances, including:
- for the purpose of determining and managing a compensation claim
- to assess the injured worker's suitability to undertake a rehabilitation program
- to assist Comcare in any actions authorised under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act)
- to administer and enforce the Work Health and Safety Act 2011 (WHS Act) and associated Regulations
Under the Privacy Act, we can collect only personal information for lawful purposes required to, or related to carrying out our functions under the legislation we administer - including the SRC Act, WHS Act and associated Regulations.
When you visit our website, we record anonymous information about your visit. The information recorded only tells us how you use the site. It does not record any personal information about you.
We will collect personal information about you if you email us through the Comcare website or submit an online form.
No attempt will be made by Comcare to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect Comcare's logs.
Users should note that there are inherent risks associated with transmission of information via the Internet. Therefore users should make their own assessment of the potential risks to the security of information that they are transmitting when making a decision as to whether they should send that information to Comcare via the Internet.
Comcare will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. We will not use your e-mail address for any other purpose, and will not disclose it, without your consent.
Other personal information collected by us, for example through the use of online forms, will only be used for the purpose for which it is collected. The purpose for collection will be clearly and explicitly communicated by the collection facility. Personal information collected in this way will be protected during transmission through the establishment of a secure connection between Comcare and the sender using Secure Sockets Layer (SSL).
Comcare's website abides by the Guidelines for Federal and ACT Government Websites issued by the Australian Privacy Commissioner.
- If you would like to obtain more information on your privacy rights, or if you believe that Comcare may have breached your privacy, please contact Comcare's Privacy Officer