
The internal review will be conducted by a senior officer who had no involvement in the initial decision.
No particular form is required for the request for internal review, but it would help the decision maker if you included in your application the ground on which you consider the decision should be reviewed.
You may also seek internal review or review by the AAT of the decision to impose a charge.
Applications for internal review should be addressed to:
An application may be made to the Information Commissioner for a review of the following decisions:
(b) a decision made by Comcare on internal review to refuse access to a document
An application to the Information Commissioner must be in writing and must give details of how notices may be sent to you (for example, by providing an electronic address to which notices may be sent by electronic communication) and include a copy of the decision given by Comcare.
Your application may contain particulars of the basis on which the review is sought.
The application for a review by the Information Commissioner must be sent to the Information Commissioner:
If you are still dissatisfied after a review you may appeal to the AAT. You may also appeal to the AAT if you have not been notified of the decision on your request for access, or of the decision on your request for review, within the required time.
Appeals to the AAT must be lodged in writing within 60 days of being notified of the review decision or within 60 days of the expiry of the required time where a decision has not been notified.
Appeals must be accompanied by payment of a lodgement fee. That fee may be refunded to you in certain circumstances. Further details are available at the AAT website at:
You may lodge a complaint at any time with the Commonwealth Ombudsman if you are dissatisfied with the way your request has been processed.
The Ombudsman has power to investigate your complaint and make recommendations where appropriate.
Complaints to the Commonwealth Ombudsman can be made orally or in writing and should be addressed to:
Commonwealth Ombudsman
GPO Box 442
CANBERRA ACT 2601
Telephone: (02) 6276 0111